Defective Item:

We guarantee all of our items and borders. If an item is found to be defective, you will receive a 100% refund, or a replacement for the defective item after it has been returned to us for inspection.

Please Note:

Our Return Policy requires items be returned in original condition within 10 days of receipt.  A 25% re-stocking fee may be applied to any opened item. New and unopened items can be returned for a  full refund of the purchase price of the item. Digital Murals, and custom products cannot be returned unless defective. Shipping charges are non-refundable.